بایگانی برچسب برای: Literature Review

Examining the recent developments in services  [taliem.ir]

Examining the recent developments in services marketing research

against the background of the rising importance of services in research and practice, this study systematically examines service-related publications over the last ten years to identify a set of the most relevant topics in services research. This enquiry involves pursuing two central research objectives. The frst question is directed at analyzing the recent development in theoretical research activity in this feld and its scope as well as identifying recurring research topics and research methods. The second objective is to nvestigate the global diffusion in services research. With these objectives, the study reviews 1,840 papers on topics specifc to services marketing that were published between 2000 and 2009 in the 34 most relevant marketing journals, based on the VhB JOUrQUal 1 ranking from 2003 (VhB 2003). The fndings of the frst question report on recent developments in services marketing research since 2000, culminating in its current status as an established discipline within marketing research. The study identifes the most frequently covered research topics (i.e., ‘service quality’ and ‘service customer’) and shows that quantitative empirical research frameworks prevail within services marketing research. Focusing on the geographic development of services marketing research, it shows that services marketing research is not yet undertak en on a truly global scale; associated with the identifcation of geographic areas of concentration, it furthermore reveals a correlation between an author’s and editor’s geographic location of activity.
Examining the recent developments in services marketing research[taliem.ir]

Examining the recent developments in services marketing research

against the background of the rising importance of services in research and practice, this study systematically examines service-related publications over the last ten years to identify a set of the most relevant topics in services research. This enquiry involves pursuing two central research objectives. The frst question is directed at analyzing the recent development in theoretical research activity in this feld and its scope as well as identifying recurring research topics and research methods. The second objective is to investigate the global diffusion in services research. With these objectives, the study reviews 1,840 papers on topics specifc to services marketing that were published between 2000 and 2009 in the 34 most relevant marketing journals, based on the VhB JOUrQUal 1 ranking from 2003 (VhB 2003). The fndings of the frst question report on recent developments in services marketing research since 2000, culminating in its current status as an established discipline within marketing research. The study identifes the most frequently covered research topics (i.e., ‘service quality’ and ‘service customer’) and shows that quantitative empirical research frameworks prevail within services marketing research. Focusing on the geographic development of services marketing research, it shows that services marketing research is not yet undertak en on a truly global scale; associated with the identifcation of geographic areas of concentration, it furthermore reveals a correlation between an author’s and editor’s geographic location of activity.
Processes and benefits of the application of information[taliem.ir]

Processes and benefits of the application of information technology in supply chain management: an analysis of the literature

The growth in the use and application of information technology (IT) in supply chain management (SCM) can be attributed to the performance improvements and value creation in organizations. In this sense, there has been a considerable evolution of scientific investigations into this integration over the past few years. This paper seeks to review, in a comprehensive and updated manner, the available scientific literature on business processes benefiting from the application of IT in SCM between the years of 2009 and 2014. The study identifies and analyzes the benefiting processes, and the benefits obtained in SCM. The paper concludes that there is a window of opportunity for advances in processes related to the production and development of products or services.