Cisco Customer Interaction Network: The Cisco Customer Interaction Network solution helps enable all stakeholders in sales, service, and support to work together more efficiently and effectively to achieve greater customer intimacy. The Cisco Customer Interaction Network (CIN) solution helps enhance interactions across all customer touch points, including sales, service, outsourcing vendors, and channel partners, to work together more effectively and efficiently to achieve greater customer intimacy. By anticipating and responding to customer needs, companies not only improve customer loyalty, but also optimize the entire production process to deliver what sells. Cisco Customer Interaction Network: „ Visibility across all customer interaction functions, systems, and processes. „ Collaboration with sales, service, outsourcing vendors, channel partners, and customers. „ Network security throughout the entire service and support chain, including channel partners and outsourced service functions. „ Flexibility to adapt sales and service organizations to offer new solutions based on customer needs.