• All click, no action -taliem-ir

    All click, no action? Online action, efficacy perceptions, and prior experience combine to affect future collective action


    Social media is increasingly used for social protest, but does internet-enabled action lead to ‘slacktivism’ or promote increased activism? We show that the answer to this question depends on prior level of activism, and on beliefs about the effectiveness of individual contribution to the collective campaign. Internet-enabled action was varied quasiexperimentally, with participants (n = 143) choosing whether or not to share a campaign on social media. Participants were then informed that sharing on social media had a big (high action efficacy) or small (low action efficacy) impact on achieving the campaign’s goal. Prior levels of activism were measured before the experiment, and general levels of collective action were measured one week after the experiment. Taking internet-enabled action for one campaign increased future activism for other campaigns – but only in individuals who were already active and  who perceived their actions to be an effective contribution to thecampaign.

  • Facebook, Relatedness and Exercise Motivation in University Students: A Mixed Methods Investigation


    Objectives: To examine the relationship between Facebook(FB) use, relatedness and exercise  otivation. Design: Two studies comprised a mixed-methods concurrent design. Study 1 was a cross-sectional quantitative assessment of the relationships between FB use, relatedness and exercise motivation. Study 2 explored qualitative perceptions of how FB influences exercise motivation. Method: Study 1: 311 undergraduate students completed a survey assessing FB use, exercise motivation and relatedness. Mediation analysis was conducted to examine relationships. Study 2: 19 participants took part in focus groups exploring experiences of exercise-related FB use and its perceived role in motivation. Results: Study 1: FB use was related to external and introjected regulation. Relatedness mediated the relationships between FB use, introjection, and autonomous forms of motivation. Study 2: Qualitative data suggested FB can either promote (through connection, positive social comparison) or discourage exercise (through disconnection, negative social comparison, health-negating features). Conclusion: FB use was related to external and introjected regulation. Positive relationships between FB and autonomous forms of motivation were mediated by relatedness, suggesting that interventions should focus on fostering feelings of connection with others. FB use that encourages relatedness with likeminded individuals has potential to promote autonomous motivation for exercise.

  • Investigating the Impacts-taliem-ir

    Investigating the Impacts of Regulatory Focus and Political Skill Within a Social Media Context


    Based on Regulatory Focus theory (Higgins, 1997), we extend existing findings to empirically investigate how regulatory focus and political skill are related within a social media context. Though social media is commonly used in the workplace, it has not yet been studied in relation to the competing paths of regulatory focus (prevention and promotion) and political skill. Our sample included 312 full-time employees. We found a negative path from prevention-focus through political skill dis-incentivizes social media use for enhancement of work mood and work network. A positive path from promotion-focus through political skill incentivizes employees to engage in social media use for enhancement of work mood and work network. Implications and opportunities for future research are discussed.

  • Mechanism to Enhance-taliem-ir

    Mechanism to Enhance Team Creative Performance through Social Media: A transactive Memory System Approach


    Research on social media as a source of knowledge coordination and communication has been flourishing. Organizations are increasingly focusing on teamwork as a creative solution for contemporary market challenges. In this study, we develop a mechanism to test the effects of the three dimensions of social media (social, cognitive, and hedonic use) on team creative performance in terms of knowledge management. Our survey data are collected from 382 members of 82 knowledge work teams. The analysis reveals that the three dimensions of social media have different effects on the transactive memory system. In addition, the dimensions of the transactive memory system enhance team creative performance through team creative efficacy. These findings bridge a literature gap by explaining the process and mechanism by which different social media uses influence team creative  performance. This study has practical implications amongorganizations that aim to use social media to utilize each team member’s expert knowledge to boost creative performance.

  • Mining location from social media: A systematic review


    During the last ten years, a large body of research extracting and analysing geographic data from social media has developed. We analyse 690 papers across 20 social media platforms, focussing particularly on the method used for extraction of location information. We discuss and compare extraction methods, and consider their accuracy and coverage. While much work has adopted location information in the form of coordinates in message metadata, this approach has very limited coverage in most platforms and reports on posting location rather than message location or the location that the message refers to (geofocus). In contrast, a wide array of other approaches have been developed, with methods that extract place names from message text providing the highest accuracy. Methods that use social media connections also provide good results, but all of the methods have limitations. We also present analysis of the range and frequency of use of different social media platforms, and the wide range of application areas that have been addressed. Drawing on this analysis we present a number of future areas of research that warrant attention in order for this field of research to mature.


  • Pathways to News Sharing-taliem-ir

    Pathways to News Sharing: Issue Frame Perceptions and the Likelihood of Sharing


    Online news sharing has become an important process through which contemporary citizens experience news. Sharing is not only a behavioral outcome of news consumption but also an essential form of political engagement that reshapes the online information environment. This study offers empirical evidence regarding important article perceptions that drive online news sharing. Specifically, we examine how issue frame perceptions shape user-directed dissemination of news information. Using an online survey that exposes respondents to multiple news articles on a given public issue, this study found that perceptions of issue frame believability, bias, importance and influence significantly affected audience intention to share a news article. However, perceiving an issue frame to be believable alone is  notsufficient for readers to forward that article. Moreover, these frame perceptions are formed through the lens of one’s political ideology. The relationship between issue frame perceptions and the likelihood of sharing is more pronounced for value-based frames and among partisans. Implications for online political participation and news exposure are discussed.

  • Risk assessment for global supplier selection-taliem-ir

    Risk assessment for global supplier selection using text mining


    Adequate global sourcing makes a strategic difference to an organization’s ability to reduce cost and improve the quality of its product. However, the global sourcing makes the process of supplier selection riskier and more complex. The data required for confronting the criteria needs to be specific and up-to-date. Now that we have entered the Big Data era with the prominence of social media and social networks such as Twitter, Facebook, LinkedIn; we now have access to global insights and knowledge regarding international suppliers. In this research, we propose a Twitter Enabled Supplier Status Assessment (TESSA) tool that can assist companies in their global supplier selection process. TESSA firstly retrieves a target supplier’s related information from the most popular microblog Twitter and then obtains potential risk and uncertainty regarding the supplier through text mining. The discovered risks and uncertainties for companies making better decision on their global supplier selection process.


  • Social commerce development in emerging markets-taliem-ir

    Social commerce development in emerging markets


    This study explores the development of a new form of social commerce in emerging markets from three interlocking aspects, namely, social (trust and familiarity), technical (governing form factor and technological utility), and socio-technical (perceived ease of use, perceived usefulness and word of mouth). As social commerce is proliferating and evolving across many emerging markets, we explore how these above-stated constructs manifest themselves in these markets. Our findings show the importance of governing form factors such as mobile system in the development of social commerce in emerging markets. Furthermore, familiarity and trust play a major role in mediating exchange between sellers and buyers and its positive effective in buyers’ perceived usefulness of each social commerce platform. Finally, Word of Mouth plays a vital role in building trust and helps in increasing buyer propensity and intention to search for products on these social commerce platforms.


  • Social media as a vehicle for user engagement-taliem-ir

    Social media as a vehicle for user engagement with local history A case study in the North East of Scotland


    Purpose The purpose of this paper is to examine issues associated with user engagement on social media with local history in the North East of Scotland and to focus on a case study of the Buckie and District Fishing Heritage Society, a small but very successful and professionally-run community-based local heritage organisation. Design/methodology/approach A qualitative approach using photo elicitation on social media was deployed in conjunction with analysis of the user interactions and the reach insights provided by Facebook to the page manager. Additionally, a focus group was used. Findings The research, although focussed on an individual case study, offers significant lessons which are more widely applicable in the local history and cultural heritage  social media domain. Key aspects include user engagement and how digital storytelling can assist in the documentation of local communities ultimately contributing to local history research and the broader cultural memory. The significance of the image and the photo elicitation methodology is also explored. Social implications The research demonstrates new opportunities for engaging users and displaying historical content that can be successfully exploited by community heritage organisations. These are themes which will be developed within the paper. The research also demonstrates the value of photo elicitation in both historical and wider information science fields as a means of obtaining in-depth quality engagement and interaction with users and communities. Originality/value The research explored the underutilised method of photo elicitation in a local history context with a community possessed of a strong sense of local identity. In addition to exploring the benefits of this method, it presents transferable lessons for how small, community-based history and heritage organisation can engage effectively with their audience.


  • Social Media for Knowledge-Sharing-taliem-ir

    Social Media for Knowledge-Sharing: A Systematic Literature Review


    Context: Advanced social media tools have changed the way people communicate, share content, interact, and collaborate. Nowadays, social media (SM) is becoming a valuable platform for facilitating knowledge sharing (KS) and communication, not only on a personal or individual level, but also for organizations. This trend has attracted significant attention from the professional and academic fields. However, despite the important and rapid growth of research in this area, few attempts have been made to systematically review and incorporate findings from previous surveys, and to assess the current state of research regarding social media’s use in knowledge sharing. Objective: The main objective of this paper is to provide a better understanding, and a detailed review, of the current state of research regarding social media use for knowledge sharing. In this research, we conducted a systematic review approach to collect, analyze and synthesize data regarding the accuracy and value of previous articles focused on this research field, addressing a variety of topics, and published in digital databases between 2010 and 2016. Method: We used a Systematic Literature Review (SLR) method to collect and review studies by following a predefined review procedure, integrating both the automatic and manual search strategies, in order to cover all relevant research papers published in this period. Results: From the review study, we identified 103 selected primary studies presenting research about SM use for KS, reviewed through a systematic mapping approach that extracted relevant information to answer a defined set of research questions. We analyzed and categorized the published papers, covering numerous research topics including SM for KS user behavior, utility and benefits, social media platform and tools, and other topics that otherwise attract little attention. For this research, the majority of the studies reviewed focused on SM for KS user .behaviors. This in turn highlighted a .direction for further research

  • Social media research in the context-taliem-ir

    Social media research in the context of emerging markets An analysis of extant literature from information systems perspective


    Purpose Despite the potential of social media in emerging markets (EMs), only a few studies published in high-quality information systems (IS) journals that have addressed issues related to social media in the context of EMs. The purpose of this paper is to analyse existing research related to social media published in high-quality IS journals for exploring initial research trends, emerging themes, limitations and future research directions in the context of EMs. Design/methodology/approach This study conducted a systematic review of 22 articles on social media, which were published in the Senior Scholars Basket of IS Journals and Information Systems Frontiersfrom 1997 to 2017. Manual literature search approach (i.e. screening through the table of contents of each journal) was employed to identify relevant articles. The content of relevant articles was systematically analysed and synthesised along with keyword analysis to understand research trends on social media related issues in the EMs context. Findings The study identified four major themes from existing research on the social media in the context of EMs, namely: social media frameworks; social media and consumers; social media and organisations; and social media and society with the majority of the studies focussing on consumers. A single subject was found as the major limitation with studies analysed focussing on single platform/country/domain hindering the generalisability whereas including a new exogenous variable to improve the validity of existing studies emerged as main future research direction. Originality/value This study conducted literature review on social media in EMs, which have not been undertaken yet. Moreover, it employed manual search (an effort and time-intensive approach) to overcome the shortcomings of keyword search to identify, locate, select and analyse the social media literature in the context of EMs.


  • Social media It's serious-taliem-ir

    Social media? It’s serious! Understanding the dark side of social media


    Research and practice have mostly focused on the bright sideof social media, aiming to understand and help in  leveraging the manifold opportunities afforded by this technology. However, it is increasingly observable that social media present enormous risks for individuals, communities, firms, and even for society as a whole. Examples for this dark sideof social media include cyberbullying, addictive use, trolling, online witch hunts, fake news, and privacy abuse. In this article, we aim to illustrate the multidimensionality of the dark side of social media and describe the related various undesirable outcomes. To do this, we adapt the established social media honeycomb framework to explain the dark side implications of each of the seven functional building blocks: conversations, sharing, presence, relationships, reputation, groups, and identity. On the basis of these reflections, we present a  number of avenues for future research, so as to facilitate a better understanding and use of social media.


  • Social network analysis-taliem-ir

    Social network analysis: Characteristics of online social networks after a disaster


    Social media, such as Twitter and Facebook, plays a critical role in disaster management by propagating emergency information to a disaster-affected community. It ranks as the fourth most popular source for accessing emergency information. Many studies have explored social media data to understand the networks and extract critical information to develop a pre- and post-disaster mitigation plan. The 2016 flood in Louisiana damaged more than 60,000 homes and was the worst U.S. disaster after Hurricane Sandy in 2012. Parishes in Louisiana actively used their social media to share information with the disaster-affected community – e.g., flood inundation map, locations of emergency shelters, medical services, and debris removal operation. This study applies social network analysis to convert emergency social network data into knowledge. We explore patterns created by the aggregated interactions of online users on Facebook during disaster responses. It provides insights to understand the critical role of social media use for emergency information propagation. The study results show social networks consist of three entities: individuals, emergency agencies, and organizations. The core of a social network consists of numerous individuals. They are actively engaged to share information,  ommunicate with the city of Baton Rouge, and update information. Emergency agencies and organizations are on the periphery of the social network, connecting a community with other communities. The results of this study will help emergency agencies develop their social media operation strategies for a disaster mitigation plan.

  • Theories of Social Media Philosophical Foundations-taliem-ir

    Theories of Social Media: Philosophical Foundations


    Although many different views of social media coexist in the field of information systems (IS), such theories are usually not introduced in a consistent framework based on philosophical foundations. This paper introduces the dimensions of lifeworld and consideration of others. The concept of lifeworld is based on Descartes’ rationality and  Heidegger’s historicity, and consideration of others is based on instrumentalism and Heidegger’s “being-with.” These philosophical foundations elaborate a framework where different archetypal theories applied to social media may be compared: Goffman’s presentation of self, Bourdieu’s social capital, Sartre’s existential project, and Heidegger’s “shared-world.” While Goffman has become a frequent reference in social media, the three other  references are innovative in IS research. The concepts of these four theories of social media are compared with empirical findings in IS literature. While some of these concepts match the empirical findings, some other concepts have not yet been investigated in the use of social media, suggesting future research directions.


  • A comparison of social media-taliem-ir

    A comparison of social media marketing between B2B, B2C and mixed business models


    This paper explores the implicit assumption in the growing body of literature that social media usage is  fundamentally different in business-to-business (B2B) companies than in the extant business-to-consumer (B2C) terature. Sashi’s (2012) customer engagement cycle is utilized to compare organizational practices in relation to social media marketing in B2B, B2C, Mixed B2B/B2C and B2B2C business models. Utilizing 449 responses to an exploratory panel based survey instrument, we clearly identify differences in social media usage and its perceived importance as a communications channel. In particular we identify distinct differences in the relationship between social media importance and the perceived effectiveness of social media marketing across business models. Our results indicate that B2B social media usage is distinct from B2C, Mixed and  B2B2C business model approaches. Specifically B2B organizational members perceive social media to have a lower overall effectiveness as a channel and identify it as less important for relationship oriented usage than other business models.